International airport escorts with yQ Meet and Assist
Use the yQ Meet and Assist service:
- Fast passage of all formalities at the airport
- Departure escort
- Meeting after arrival
- Assistance in obtaining a visa after arrival and other services.
Your capabilities with premium Visa cards
Find out what services and benefits you can use!
We are constantly working to expand the list of benefits, so stay tuned for offers from local and international partners.
Only Visa Platinum, Visa Signature, Visa Infinite and Visa Platinum Business cardholders have access to all services.
Global Emergency Assistance
If you have lost your Visa card, Visa may be able to block your account, send a replacement card and provide emergency cash.
Global Acceptance
Be welcomed. Your Visa Gold card is accepted at tens of millions of merchants worldwide.
Global ATM Network
Get cash when you need it. Your Visa Gold card is accepted at over 2 million ATM locations worldwide.
Purchase Protection
Insurance against loss, theft or accidental damage to goods for 365 days from the date of purchase.
Free access to business lounges around the world
Up to 6 times a year - more than 1000 business lounges all over the world.
Travel insurance
Visa premium cards provide travel insurance for domestic and international travels, including COVID-19 cases medical coverage.
Exclusive service at Visa Luxury Hotel Collection
Take advantage of the benefits for participants of Visa Luxury Hotel Collection:
- VIP guest status
- Possibility to upgrade the room category
- Late check-out and other benefits.
Up to 35% discount on car rental
Get up to 35% discount on car rental from AVIS, provided that you pay with a premium Visa card.
Concierge service
Visa provides the Visa Concierge Service for Visa Infinite cardholders. Take advantage of the many services available around the clock by phone or online from anywhere in the world.
Chatbot
By connecting the chatbot in one of the supported messengers, you get a virtual assistant that allows you to find out basic information about card benefits while traveling — free access to business lounges through the Lounge Key program, travel insurance, international medical insurance, information assistance and much more.
World of Privileges
Gain access to a wide variety of offers and deals, including travel, food and wine, dining, shopping, sports, entertainment, and more.
Free baggage wrapping
Use the baggage wrapping services in the following cities:
- Nur-Sultan
